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Contact us

Questions about Online Fotoshop, bug reports, ideas or business enquiries all go to one inbox, read by a real person.

[email protected] We aim to reply within 24 hours.

What can we help with?

General questions

How something works, where to find a feature, or anything else about the site.

Ask a question

Report a problem

Something broke, a file did not open, or a page looks wrong on your device. See what to include.

Report a problem

Business and advertising

Partnerships, advertising and other business enquiries.

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Copyright and legal

Trademark, copyright or privacy requests about content on this site. See also our privacy policy.

Send a request

Help us fix a bug faster

A good bug report gets fixed first. If you can, include:

  • Your browser and its version, for example Chrome 128
  • Your device and operating system, for example Windows 11 or an iPhone on iOS 18
  • The file type and rough size, for example a 40 MB PSD
  • What you did, what you expected, and what happened instead
  • A screenshot of the problem, if you can attach one

Please do not send us your photos or documents unless we ask for them to reproduce a problem. Read how we handle data in our privacy policy.

Looking for a quick answer?

Many common questions, such as whether the editor is free, whether it opens PSD files and whether it works on a phone, are answered in the FAQ on the home page.

Read the FAQ