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Questions about Online Fotoshop, bug reports, ideas or business enquiries all go to one inbox, read by a real person.
What can we help with?
General questions
How something works, where to find a feature, or anything else about the site.
Ask a questionReport a problem
Something broke, a file did not open, or a page looks wrong on your device. See what to include.
Report a problemCopyright and legal
Trademark, copyright or privacy requests about content on this site. See also our privacy policy.
Send a requestHelp us fix a bug faster
A good bug report gets fixed first. If you can, include:
- Your browser and its version, for example Chrome 128
- Your device and operating system, for example Windows 11 or an iPhone on iOS 18
- The file type and rough size, for example a 40 MB PSD
- What you did, what you expected, and what happened instead
- A screenshot of the problem, if you can attach one
Please do not send us your photos or documents unless we ask for them to reproduce a problem. Read how we handle data in our privacy policy.
Looking for a quick answer?
Many common questions, such as whether the editor is free, whether it opens PSD files and whether it works on a phone, are answered in the FAQ on the home page.